Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been received.

Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Times

Estimated delivery times:

United States: 5–11 business days
Canada: 7–15 business days
International: 7–20 business days (varies by destination)

Shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout unless otherwise stated.

We may offer free shipping on select products or promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24–72 hours for tracking information to update.

Incorrect Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered and the package has already shipped, we may not be able to modify the shipment. Additional shipping charges may apply for reshipment if the package is returned to us.

Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur due to weather, customs processing, carrier issues, or other unforeseen circumstances.

If your order has not arrived within 20 business days after shipment, please contact our support team so we can investigate.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

Your order number
Photos of the item
Photos of the packaging (if applicable)

We will review your request and provide a replacement or refund when appropriate.

Multiple Items

If your order contains multiple items, they may be shipped separately from different warehouses. You may receive separate tracking numbers, and packages may arrive on different days.